Part of the Chesapeake Property Services Family: Backed by over 20 years of trusted service to homeowners across Central Maryland.

FAQ

Filter by Keyword or Category
  • Clear All
  • Home Maintenance

    • Do you offer bundled pricing if I need multiple services?

      We're always happy to discuss pricing when multiple services are booked together. Give us a call or fill out our online form, and we'll put together a quote that covers everything you need in one visit, where possible.

    • How often should dryer vents be cleaned?

      Once a year is the standard recommendation for most households. Homes with larger families or heavy dryer usage may benefit from cleaning twice a year. If your dryer is taking longer than usual to dry a load, that's a reliable sign the vent is overdue for attention.

    • Do you clean both interior and exterior windows?

      Yes. Our window cleaning service covers both interior and exterior glass for a complete, streak-free result. We'll confirm the full scope of the job during your estimate, so there are no surprises on service day.

    • When do you start taking Christmas light installation bookings?

      Demand for holiday lighting installation fills up fast in the fall. We recommend reaching out in September or October to secure your preferred installation date before the schedule fills up. Takedown service is also available after the season wraps up.

    • Do you offer free estimates for home maintenance services?

      Every time. No cost, no obligation, and no smoke and mirrors on the pricing. Just a clear, honest quote before any work begins.

      Your home deserves a caretaker who actually shows up, does the job right, and doesn't disappear when you need them again next season.

  • Holiday Lighting

    • Who installs the lights — Wizard or Enchanted Holiday Lightscapes?
      Holiday lighting is handled by Enchanted Holiday Lightscapes, our dedicated sister company specializing exclusively in professional holiday lighting. You can learn more and get a quote at https://enchantedholidaylightscapes.com/.
    • Can I use my own lights, or do you supply them?

      Enchanted Holiday Lightscapes uses commercial-grade lighting that outperforms standard retail strands in brightness, energy efficiency, and durability. They supply everything as part of the installation. You don’t need to purchase or store anything.

    • When should I book?

      As early as possible — ideally September or October. November installation slots fill up quickly, especially in the weeks leading up to Thanksgiving. Don’t wait until December and find yourself without a spot.

    • What if something stops working mid-season?
      Mid-season maintenance is included. If a section goes dark or something comes loose, Enchanted Holiday Lightscapes will come back out and fix it at no additional charge.
    • Do you do commercial or HOA holiday lighting?

      Yes — Enchanted Holiday Lightscapes works with homeowners, HOAs, and commercial properties. 

    • How do I get started?
      Visit https://enchantedholidaylightscapes.com/ or call (443) 342-2802 to schedule a free design consultation.
  • Air Duct Cleaning

    • How often should air ducts be cleaned?

      The EPA and NADCA generally recommend air duct cleaning every 3–5 years for most homes, or sooner if you’ve had recent renovation work, noticed visible mold or debris, moved into a previously owned home, or have household members with allergies or asthma.

    • Will air duct cleaning make a noticeable difference?

      For homes that have never been cleaned, or that have gone several years between cleanings, the difference in air quality is often noticeable. Many customers report reduced dust accumulation on surfaces, improved HVAC airflow, and relief from allergy symptoms after cleaning.

    • Is air duct cleaning disruptive to my home?

      The process requires access to your HVAC unit and duct registers throughout the home, but our team works efficiently and cleans up completely before leaving. Most full-system cleanings are completed in 3–4 hours.

    • Do I need to be home during the cleaning?

      Yes — we need access to your HVAC system and interior registers throughout the process. We’ll work with your schedule to find a convenient time.

    • What questions should I ask before hiring an air duct cleaning company?

      The right questions to ask any provider: Is your company NADCA certified? What cleaning method do you use? Does the price include all vents and returns? Will you clean my dryer vent as well? A reputable company will answer all of these clearly and without hesitation. For what it’s worth — our affiliated company Chesapeake Property Services holds NADCA certification, and our air duct work is performed to those same standards.

    • Do you also clean dryer vents?

      Yes — dryer vent cleaning is a separate service we offer. Many homeowners schedule both together for convenience. Visit our Dryer Vent Cleaning page for details, or give us a call.

    • Do you offer free estimates?

      Yes — always. Call (443) 342-2802 or fill out our online form for a fast, honest quote.

  • Dryer Vent Cleaning

    • How do I know if my dryer vent needs cleaning?

      Common signs include clothes taking more than one cycle to fully dry, the dryer feeling unusually hot during operation, a burning or musty smell while the dryer runs, the outdoor vent flap not opening fully, or it’s been more than 12 months since the last cleaning. Any one of these is reason enough to schedule a cleaning.

    • How often should dryer vents be cleaned?

      The National Fire Protection Association recommends annual cleaning for most households. Families doing 5 or more loads of laundry per week should consider cleaning every 6 months. The longer buildup is left unchecked, the greater the fire risk.

    • Is a clogged dryer vent really a fire hazard?

      Yes — it’s one of the most common causes of residential house fires in the U.S. Lint is highly flammable, and when it accumulates in the vent line and restricts airflow, the dryer overheats. The combination is dangerous. Annual cleaning is a simple, affordable way to eliminate that risk.

    • How long does dryer vent cleaning take?

      Most dryer vent cleanings are completed in under an hour. We’ll inspect the vent line, remove all lint and debris, and confirm airflow is fully restored before we leave.

    • Do I need to be home for the appointment?

      Yes — we need access to the dryer and the exterior vent location. We’ll work around your schedule to make it as convenient as possible.

    • Do you offer free estimates?

      Yes — always. Call (443) 342-2802 or fill out our online form for a fast, honest quote.

  • Gutter Repair

    • How do I know if my gutters need repair or replacement?
      If your gutters have isolated leaks, loose hangers, sagging sections, or small holes, repair is usually the right call. If the system is extensively corroded, pulling away in multiple spots, or more than 20 years old, replacement may be more cost-effective. We’ll give you an honest assessment either way — no upselling.
    • Can you repair any gutter brand or material?
      We repair aluminum, vinyl, steel, and copper gutters. Most common residential gutter brands and profiles are within our scope. If we encounter something unusual, we’ll tell you upfront.
    • Can you repair any gutter brand or material?
      We repair aluminum, vinyl, steel, and copper gutters. Most common residential gutter brands and profiles are within our scope. If we encounter something unusual, we’ll tell you upfront.
    • How quickly can you do the repair?

      Most repairs are completed in a single visit. We carry common parts and materials on our vehicles so we’re not making return trips for standard fixes. Complex repairs or custom work may require scheduling a follow-up.

    • Will you inspect the whole system or just the problem area?

      We inspect the entire gutter system. We’d rather find every issue in one visit than fix one spot and miss something that causes problems two months later.

    • Is the repair work guaranteed?

      Yes. All repair work is backed by our 100% satisfaction guarantee. If an issue we repaired recurs, we’ll come back and make it right.

    • Do you offer free estimates?
      Yes — always. Call (443) 342-2802 or fill out our online form and we’ll get back to you with a detailed, honest quote.
  • Gutter Cleaning

    • How often should I have my gutters cleaned?
      For most Maryland homes, twice a year — spring and fall. Homes with significant tree coverage nearby may benefit from a third cleaning mid-summer. Staying on schedule prevents the kind of water damage that costs thousands to repair.
    • What happens if I don’t clean my gutters?

      Clogged gutters force water to overflow and pool around your foundation, seep under roofing, saturate fascia boards, and damage landscaping. Over time this leads to basement flooding, roof rot, and foundation erosion — all of which are expensive to fix and entirely preventable.

    • Do you flush the downspouts?

      Yes, every time. We flush every downspout to confirm it’s flowing freely from top to bottom. If a blockage is found, we clear it as part of the service.

    • Will you send photos after the job?
      Yes. We send before-and-after photos once the job is complete so you can see exactly what was removed and confirm your gutters are clear — without having to climb up and check yourself.
    • Do I need to be home for gutter cleaning?
      No. We just need clear access around the perimeter of your home. We’ll confirm all details before the appointment and send photos when we’re done.
    • Do you offer free estimates?
      Yes — always. Call (443) 342-2802 or fill out our online form for a fast, free, no-obligation quote.
  • Power Washing

    • What surfaces can you power wash?
      We power wash decks, patios, house siding (vinyl, brick, stucco, and more), driveways, sidewalks, walkways, fences, retaining walls, garage floors, and pool surrounds. If you’re not sure whether we can clean a specific surface, just ask — we’re happy to advise.
    • Is power washing safe for my wood deck?
      Yes, when done correctly. We use lower pressure settings and appropriate cleaning solutions specifically formulated for wood surfaces. Our team has over 20 years of experience adjusting technique to each material type, so your deck gets a thorough clean without damage.
    • Will power washing damage my siding?
      Not with us. We adjust water pressure, temperature, and detergent based on your siding material. We never use excessive force that could push water behind panels or strip coatings. Vinyl, brick, stucco, and fiber cement each get the right approach.
    • How long does power washing take?
      A driveway or walkway typically takes 1–2 hours. A full house and deck wash may take 3–4 hours, depending on size and condition. We’ll give you a realistic time estimate along with your quote.
    • How often should I have my home power washed?
      Most homeowners benefit from an annual exterior wash. Decks and driveways may need it more frequently, depending on tree coverage and use. A yearly wash removes built-up mold, mildew, and algae before they cause lasting damage.
    • Do you offer free estimates?
      Yes — always. Call (443) 342-2802 or fill out our online form and we’ll get back to you fast with a clear, honest quote.
  • Gutter Installation

    • What’s the difference between seamless and sectional gutters?

      Sectional gutters come in pre-cut lengths joined with seams every few feet — and every seam is a potential leak point. Seamless gutters are custom-fabricated on-site to fit the exact dimensions of your roofline, with far fewer joints and a much lower risk of leaking over time.

    • What materials do you install?

      We install seamless aluminum gutters in a wide range of colors, copper gutters, and matching downspouts and extensions. We also install gutter guards to reduce how often cleaning is needed.

    • How do you match the gutters to my home?

      We measure your roofline carefully and fabricate gutters on-site to exact specifications. We also offer a range of color options to match or complement your home’s exterior. Everything is custom — nothing is off-the-shelf.

    • How long does installation take?

      Most residential gutter installations are completed in a single day. We arrive, fabricate, install, and clean up before we leave.

    • Is the installation warranted?

      Yes. We back our installation work with a warranty covering both materials and labor. We’ll give you the specifics as part of your quote.

    • Do you offer free estimates?
      Yes — always. Call (443) 342-2802 or fill out our online form and we’ll get back to you with a detailed, honest quote.
  • General

    • What services do you offer?

      The Wizard of Home Services offers power washing for decks, siding, driveways, walkways, and more, along with gutter cleaning, gutter repair, window cleaning, and dryer vent cleaning. If your home's exterior needs attention, there's a good chance we're the team for the job.

    • What areas do you serve?

      We're based in Rosedale and serve Baltimore County and the surrounding Central Maryland region, including communities like Towson, White Marsh, and Baltimore City. Not sure if you're in our range? Give us a call and we'll let you know right away.

    • How much experience do you have?

      Over 20 years. Our roots run deep in this community, and that history of hands-on work means we've seen just about every exterior cleaning challenge Maryland homes can throw at us. That kind of accumulated knowledge shows up in every job we do.

    • Are you licensed and insured?

      Absolutely. The Wizard of Home Services is fully licensed and insured, and all team members are covered by workers' compensation and liability insurance. Your property is in qualified, credentialed hands from start to finish.

    • Do you offer free estimates?

      Yes, always. There's no cost and no obligation to get a quote from us. Just call (443) 342-2802 or complete our online form and we'll get back to you promptly with clear, upfront pricing.

    • What if I’m not satisfied with the work?

      If something isn't right, just contact us and we'll come back to address it at no extra charge. No hassle, no back-and-forth. We stand behind every job we do, and we won't consider the work finished until you're happy with the results.

    • Do I need to be home during the service?

      Not necessarily. For most exterior services like power washing and gutter cleaning, you don't need to be present. We just ask for access to a water spigot if needed and that the area is clear of vehicles or obstructions. We'll go over everything with you ahead of time so there are no surprises on service day.