FAQ

Enchanted Holiday Lightscapes uses commercial-grade lighting that outperforms standard retail strands in brightness, energy efficiency, and durability. They supply everything as part of the installation. You don’t need to purchase or store anything.

As early as possible — ideally September or October. November installation slots fill up quickly, especially in the weeks leading up to Thanksgiving. Don’t wait until December and find yourself without a spot.

Yes — Enchanted Holiday Lightscapes works with homeowners, HOAs, and commercial properties. 

The EPA and NADCA generally recommend air duct cleaning every 3–5 years for most homes, or sooner if you’ve had recent renovation work, noticed visible mold or debris, moved into a previously owned home, or have household members with allergies or asthma.

For homes that have never been cleaned, or that have gone several years between cleanings, the difference in air quality is often noticeable. Many customers report reduced dust accumulation on surfaces, improved HVAC airflow, and relief from allergy symptoms after cleaning.

The process requires access to your HVAC unit and duct registers throughout the home, but our team works efficiently and cleans up completely before leaving. Most full-system cleanings are completed in 3–4 hours.

Yes — we need access to your HVAC system and interior registers throughout the process. We’ll work with your schedule to find a convenient time.

The right questions to ask any provider: Is your company NADCA certified? What cleaning method do you use? Does the price include all vents and returns? Will you clean my dryer vent as well? A reputable company will answer all of these clearly and without hesitation. For what it’s worth — our affiliated company Chesapeake Property Services holds NADCA certification, and our air duct work is performed to those same standards.

Yes — dryer vent cleaning is a separate service we offer. Many homeowners schedule both together for convenience. Visit our Dryer Vent Cleaning page for details, or give us a call.

Yes — always. Call (443) 342-2802 or fill out our online form for a fast, honest quote.

Common signs include clothes taking more than one cycle to fully dry, the dryer feeling unusually hot during operation, a burning or musty smell while the dryer runs, the outdoor vent flap not opening fully, or it’s been more than 12 months since the last cleaning. Any one of these is reason enough to schedule a cleaning.

The National Fire Protection Association recommends annual cleaning for most households. Families doing 5 or more loads of laundry per week should consider cleaning every 6 months. The longer buildup is left unchecked, the greater the fire risk.

Yes — it’s one of the most common causes of residential house fires in the U.S. Lint is highly flammable, and when it accumulates in the vent line and restricts airflow, the dryer overheats. The combination is dangerous. Annual cleaning is a simple, affordable way to eliminate that risk.

Most dryer vent cleanings are completed in under an hour. We’ll inspect the vent line, remove all lint and debris, and confirm airflow is fully restored before we leave.

Yes — we need access to the dryer and the exterior vent location. We’ll work around your schedule to make it as convenient as possible.

Yes — always. Call (443) 342-2802 or fill out our online form for a fast, honest quote.

Most repairs are completed in a single visit. We carry common parts and materials on our vehicles so we’re not making return trips for standard fixes. Complex repairs or custom work may require scheduling a follow-up.

We inspect the entire gutter system. We’d rather find every issue in one visit than fix one spot and miss something that causes problems two months later.

Yes. All repair work is backed by our 100% satisfaction guarantee. If an issue we repaired recurs, we’ll come back and make it right.

Clogged gutters force water to overflow and pool around your foundation, seep under roofing, saturate fascia boards, and damage landscaping. Over time this leads to basement flooding, roof rot, and foundation erosion — all of which are expensive to fix and entirely preventable.

Yes, every time. We flush every downspout to confirm it’s flowing freely from top to bottom. If a blockage is found, we clear it as part of the service.

Sectional gutters come in pre-cut lengths joined with seams every few feet — and every seam is a potential leak point. Seamless gutters are custom-fabricated on-site to fit the exact dimensions of your roofline, with far fewer joints and a much lower risk of leaking over time.

We install seamless aluminum gutters in a wide range of colors, copper gutters, and matching downspouts and extensions. We also install gutter guards to reduce how often cleaning is needed.

We measure your roofline carefully and fabricate gutters on-site to exact specifications. We also offer a range of color options to match or complement your home’s exterior. Everything is custom — nothing is off-the-shelf.

Most residential gutter installations are completed in a single day. We arrive, fabricate, install, and clean up before we leave.

Yes. We back our installation work with a warranty covering both materials and labor. We’ll give you the specifics as part of your quote.

The Wizard of Home Services offers power washing for decks, siding, driveways, walkways, and more, along with gutter cleaning, gutter repair, window cleaning, and dryer vent cleaning. If your home's exterior needs attention, there's a good chance we're the team for the job.

We're based in Rosedale and serve Baltimore County and the surrounding Central Maryland region, including communities like Towson, White Marsh, and Baltimore City. Not sure if you're in our range? Give us a call and we'll let you know right away.

Over 20 years. Our roots run deep in this community, and that history of hands-on work means we've seen just about every exterior cleaning challenge Maryland homes can throw at us. That kind of accumulated knowledge shows up in every job we do.

Absolutely. The Wizard of Home Services is fully licensed and insured, and all team members are covered by workers' compensation and liability insurance. Your property is in qualified, credentialed hands from start to finish.

Yes, always. There's no cost and no obligation to get a quote from us. Just call (443) 342-2802 or complete our online form and we'll get back to you promptly with clear, upfront pricing.

If something isn't right, just contact us and we'll come back to address it at no extra charge. No hassle, no back-and-forth. We stand behind every job we do, and we won't consider the work finished until you're happy with the results.

Not necessarily. For most exterior services like power washing and gutter cleaning, you don't need to be present. We just ask for access to a water spigot if needed and that the area is clear of vehicles or obstructions. We'll go over everything with you ahead of time so there are no surprises on service day.